New Installation - HTTP Error 503

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dukemorrill
Posts: 2
Joined: Thu Nov 06, 2008 2:03 pm

New Installation - HTTP Error 503

Post by dukemorrill » Thu Nov 06, 2008 2:08 pm

Hello,

I am new to Fortress and Windows Server 2008. I ran the typical installation of Fortress 4.1.3 on the server, and the installation went fine. However, when I try to open the admin page, I get the error:

Service Unavailable
--------------------------------------------------------------------------------
HTTP Error 503. The service is unavailable.


Does anyone know why this might be happening?

dukemorrill
Posts: 2
Joined: Thu Nov 06, 2008 2:03 pm

Re: New Installation - HTTP Error 503

Post by dukemorrill » Thu Nov 06, 2008 2:18 pm

Upon looking in the Server Manager, and clicking on "Web Server (IIS)" I see a warning and error being repeated.
Here they are:

Error
EventID: 5002
Application pool 'VaultAppPool' is being automatically disabled due to a series of failures in the process(es) serving that application pool.

Warning
EventID: 5139
A listener channel for protocol 'http' in worker process '3228' serving application pool 'VaultAppPool' reported a listener channel failure. The data field contains the error number.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: New Installation - HTTP Error 503

Post by Beth » Tue Nov 11, 2008 2:00 pm

Could you try the following URLs and let me know your results?
  • http://<your Fortress server>/vaultservice
    and
    http://<your Fortress server>/vaultservice/vaultservice.asmx
Beth Kieler
SourceGear Technical Support

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