Error 500 - Query Projects

[ebstone]

Using the Web client for Fortress Item Tracking:
When trying to Query Projects, we receive the following error:
Error 500 - The server is unable to process your request. Click the Login button to go back to the login page.

Version Info:
SourceGear Fortress
Version 1.1.3.18336

No problems searching within a project. Just across projects (Query Projects).

sgvault log shows no errors. Only shows that i logged in.

To replicate:
- log into Fortress Web Client
- Item Tracking
- Query Project
- enter any value in Keyword
- submit query
- Error 500

[Beth]

Could you send me your Vault Server Log ? You could either post it here and remove it when we're done, or you can send it to support at sourcegear.com (attn. Beth) with a link to this forum thread.

[Beth]

We are troubleshooting offline.
HS: 214097

[jkp*74]

I am currently facing the same error. Any solution so far?

[Beth]

Send an email to support at sourcegear.com (attn. Beth) with a link to this forum thread, and I can give you the fix I sent to this user. I don't think the user installed the fix I sent yet though. This same fix will be in Fortress 1.1.4 which is coming fairly soon.

[jkp*74]

Since the issue i raised in http://support.sourcegear.com/viewtopic ... 30&t=11074 also will be fixed by ver 1.1.4, i shall wait.

[Beth]

Thanks for the update.

[jkp*74]

It works now. Thanks.

[Beth]

Again, thanks for the update. Happy to hear it's working for you.