Problem with saving exclude file types list

[simonmay]

Hi

I have installed Vault 4.1.3 as a single user. I have added file types to the exclude list and pressed Save. However the setting has not been saved. This is using the admin web client. This happens with both the default file types and for specific repositories.

Can you please give me some ideas as to what I have done wrong.

Regards

Simon

[jeremy_sg]

Do you see any errors in your Vault server log file?

[simonmay]

Hi

Thanks for the response.

I checked the log and found that a connection to the datebase (SQL Server 2005) was not bing made. Niether named pipes nor TCP/IP were enabled. I enabled both and restarted the DB. I now find the following exception reported in the log.


----28/10/2008 17:49:47 admin--MERIDIAN5(192.168.0.2)--SSL Disabled System.Data.SqlClient.SqlException: A transport-level error has occurred when sending the request to the server. (provider: Shared Memory Provider, error: 0 - The pipe is being closed.)
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
at System.Data.SqlClient.TdsParserStateObject.ThrowExceptionAndWarning()
at System.Data.SqlClient.TdsParserStateObject.WriteSni()
at System.Data.SqlClient.TdsParserStateObject.WritePacket(Byte flushMode)
at System.Data.SqlClient.TdsParserStateObject.ExecuteFlush()
at System.Data.SqlClient.TdsParser.TdsExecuteRPC(_SqlRPC[] rpcArray, Int32 timeout, Boolean inSchema, SqlNotificationRequest notificationRequest, TdsParserStateObject stateObj, Boolean isCommandProc)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at VaultServiceSQL.VaultAdminSQL.IsUserRepositoryAdmin(VaultSqlConn conn, Int32 userid, Int32 repid) at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
at System.Data.SqlClient.TdsParserStateObject.ThrowExceptionAndWarning()
at System.Data.SqlClient.TdsParserStateObject.WriteSni()
at System.Data.SqlClient.TdsParserStateObject.WritePacket(Byte flushMode)
at System.Data.SqlClient.TdsParserStateObject.ExecuteFlush()
at System.Data.SqlClient.TdsParser.TdsExecuteRPC(_SqlRPC[] rpcArray, Int32 timeout, Boolean inSchema, SqlNotificationRequest notificationRequest, TdsParserStateObject stateObj, Boolean isCommandProc)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at VaultServiceSQL.VaultAdminSQL.IsUserRepositoryAdmin(VaultSqlConn conn, Int32 userid, Int32 repid)

I dont know why the pipe is being closed. Any Ideas

Regards

Simon

[jeremy_sg]

I hope that your Event Viewer on the server will have more information on what is causing SQL to fail.

[simonmay]

Hi

Ther are no events reported. The Vault server log is now not reporting any failures but the data is not being saved. very frustrating. Any more ideas.

Thanks for your help so far.


Regards

Simon

[jeremy_sg]

I think that it would be faster to take this offline. Please email support at sourcegear.com ATTN: jeremy with a link to this thread.

[simonmay]

Hi

LIfe always has a way of kicking you. My email is not working. I will send as soon as it is uup again.

Regards

Simon

[simonmay]

Hi Juremy

Did you receive my email.

Regards

Simon

[jeremy_sg]

Simon,

I can't find an email from you in our CRM system. Could you send it again, please, or email me using the button below this post.