Vault Client - Vista x64

[spatialminds]

Is the latest Vault Client supported under Vista x64? The old version 3.0.9 client I was using worked great, but since upgrading (along with the Server) I am getting an error immediately after launching, "SourceGear Vault Windows Client has stopped working"

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: vaultguiclient.exe
Problem Signature 02: 4.1.3.18336
Problem Signature 03: 48cff572
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 475777fa
Problem Signature 07: 20d1
Problem Signature 08: 10
Problem Signature 09: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

[Beth]

The latest client is supported on Vista 64. Was the server on this machine also? If it's just the client, did you uninstall the old version first?

[spatialminds]

The server is on a separate machine and is working great from XP x32 and Vista x32 boxes.

No, I did not uninstall the old version first. I noticed this morning that although I had 2 entries in Add/Remove programs for the Vault Client that the new installer clobbered the old installation. I attempted an uninstall via Add/Remove programs. The first uninstall worked, the second didn't since it had it's files clobbered by the latest Vault Client installer. The Microsoft Installer cleanup tool that you suggest using in the 4.1 release notes to uninstall the client doesn't run under Vista x64. I'm not sure how to proceed from here.

Thank you.
Craig

[spatialminds]

I ran the installer again after my last post. Did a repair which seemed to repair the orphaned install. I then uninstalled to verify that it would now uninstall as expected and it did. I then installed again and the client seems to be working.

[Beth]

Thanks for the update. Happy to hear you're up and running.