Import \ Export tool error

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sirkirby
Posts: 44
Joined: Tue May 29, 2007 2:53 pm

Import \ Export tool error

Post by sirkirby » Fri Aug 29, 2008 10:34 am

I have a fairly old folder I'm trying to export into a clients fortress server (same server version, 1.12), however, I'm receiving the following error during the "Retrieve" step:

"An exception occurred processing a transaction for the folder. The export cannot continue. Item not found in post-transaction tree:"

any suggestions on how i can get past this?

sirkirby
Posts: 44
Joined: Tue May 29, 2007 2:53 pm

Re: Import \ Export tool error

Post by sirkirby » Fri Aug 29, 2008 10:51 am

I'm now receiving this for every project i'm trying to export... i've done so successfully in the past, post 1.0 fortress upgrade, but nothing in the last 6 months of upgrades.

Chris

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Import \ Export tool error

Post by Beth » Fri Aug 29, 2008 3:57 pm

Could you send an email to support at sourcegear.com with a link to this forum thread?
Beth Kieler
SourceGear Technical Support

sirkirby
Posts: 44
Joined: Tue May 29, 2007 2:53 pm

Re: Import \ Export tool error

Post by sirkirby » Fri Aug 29, 2008 4:03 pm

sent.

Chris

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Import \ Export tool error

Post by Beth » Fri Aug 29, 2008 4:09 pm

Got it. Thanks.
Beth Kieler
SourceGear Technical Support

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