Import Exception Error

trevorsg · Post by **trevorsg** » Fri Jun 20, 2008 10:34 am

Hi,

We're running Vault 3.5.3, and during an import we receive an exception error and the import cannot continue.

The error can be seen here: http://javavideotutes.com/screencasts/import_error.png

Can someone explain this error to me and/or offer a workaround or solution to resolve it?

Thank you,
Trevor

ps. I assume`occreed` is supposed to be `occurred`.

lbauer · Post by **lbauer** » Fri Jun 20, 2008 2:50 pm

We'd like to see a copy of the Vault Server log. The Vault server log is sgvault.log and is in %windir%\temp\sgvault on the server machine.

We'd also like a copy of the import log from the Import Tool directory.

Please zip these up and email to support at sourcegear.com with a link to this forum post.

trevorsg · Post by **trevorsg** » Wed Jun 25, 2008 1:10 pm

Just FYI I sent the email requested.

lbauer · Post by **lbauer** » Wed Jul 02, 2008 8:20 am

We're currently looking into this issue.