Export Failing

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cjb
Posts: 2
Joined: Mon Jun 02, 2008 7:42 am
Location: UK

Export Failing

Post by cjb » Mon Jun 02, 2008 8:48 am

Version 4.1.2.18185

I am trying to export a folder from a repository. The export gets part of the way through and then comes up with the message 'An exception occurred processing a transaction for the folder. The export cannot continue. Item not found in post-transaction tree: $/Marketing Systems/VS2008/MaRSC/Truk/MARSCEmailService' (screenshot of error message attached).

The folder that is mentioned in the error message no longer exists in the repository and is one I exported and imported into another repository some time ago (we were on version 3.5.1 at the time). The folder was then deleted and obliterated. This folder was never part of the folder structure I am trying to export.

Any help would be appreciated.
Attachments
Error-20080602.JPG
Error Message
Error-20080602.JPG (27.59 KiB) Viewed 2057 times

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Mon Jun 02, 2008 10:05 am

I'd like to se a copy of the Export log from the Export tool directory, plus the Vault Server log from the same time period.

The Vault server log is sgvault.log and is in %windir%\temp\sgvault on the server machine.

Send them zipped up to support at sourcegear.com, Attn: Linda.
Linda Bauer
SourceGear
Technical Support Manager

cjb
Posts: 2
Joined: Mon Jun 02, 2008 7:42 am
Location: UK

Post by cjb » Tue Jun 03, 2008 8:39 am

I sent the requested files yesterday. Is there any feedback as this is holding up our implementation.

Thanks

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