unable to execute diff program c:\program files\sourceoffsit

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amitsaxena
Posts: 2
Joined: Mon May 12, 2008 5:45 am
Location: India

unable to execute diff program c:\program files\sourceoffsit

Post by amitsaxena » Mon May 12, 2008 5:48 am

hi,

When we try to find differences sourceoffsite client 4.2 shows an error:-

unable to execute diff program c:\program files\sourceOffsite\sgdm.exe

Thanks

AS

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Mon May 12, 2008 8:35 am

Is this a new problem? Was it working before?

Are all users experiencing this problem?

Verify that sgdm.exe exists in the SourceOffSite GUI client directory.
Linda Bauer
SourceGear
Technical Support Manager

amitsaxena
Posts: 2
Joined: Mon May 12, 2008 5:45 am
Location: India

unable to execute diff program c:\program files\sourceOffsit

Post by amitsaxena » Mon May 12, 2008 11:25 pm

Hi,

Thanks for prompt reply. We are facing this problem first time and only one user have this problem. "sgdm.exe" file is there and when we copy c:\program files\sourceoffsite\sgdm.exe path in cmd prompt and try to run it , it works fine but it is not working from sourceoffsite client.

I am attaching a Screenshot of it.

Thanks

AS
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SOSProblem.zip
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Amit

Terence
Posts: 164
Joined: Thu Feb 02, 2006 2:43 pm
Location: SourceGear

Post by Terence » Tue May 13, 2008 11:03 am

Can you please tell us the security permissions that this user has set for the file sgdm.exe and also for the containing folder please?
Terence McGhee
SourceGear

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