FailDBInsert on show labels

mwehlou · Post by **mwehlou** » Wed Jun 09, 2004 1:45 am

Hi,

I'm sort of very ambivalent now... I posted this message last saturday on this forum, got no replies, checked and discovered it isn't here anymore. Did someone remove it? Did you have a site failure of some kind? Anyway, I'll try again...

Using Vault 2.0.1 (client and server) I'm getting "A database error has occurred (FailDBInsert) when doing "show labels". I cycled the IIS to no avail. Updated to 2.0.3 both server and client to no avail.

History seems to work fine, and I see no other obvious problems. The installation has been running for almost a year without any problems. Same machine, etc.

--Martin

Post by **jeremy_sg** » Wed Jun 09, 2004 6:18 am

Any FailDB* error codes will have the database exception message in the sgvault.log file. Could you look at it and post the error here? The log file is in c:\windows\temp\sgvault\sgvault.log

mwehlou · Post by **mwehlou** » Wed Jun 09, 2004 11:33 am

The errormessage is:

"BeginLabelQuery returned: FailDBInsert"

That's all.

Post by **jeremy_sg** » Wed Jun 09, 2004 12:51 pm

Could you email me your full log file and phone number please?

mwehlou · Post by **mwehlou** » Sun Jun 13, 2004 7:14 am

Jeremy,

I sent you part of the log through the phpBB email system. Did you get it?

Post by **jeremy_sg** » Sun Jun 13, 2004 6:10 pm

No, I haven't gotten anything. You can send the log file directly to jeremy@sourcegear.com.

mwehlou · Post by **mwehlou** » Mon Jun 14, 2004 6:34 am

Jeremy,

I've just now sent it again, using your regular email address.

Post by **jeremy_sg** » Wed Jun 16, 2004 12:14 pm

Working with mwehlou, we tracked this down to a comment in the label creation that was over 512 bytes. The fix will be included in 2.0.4.