Forgot Vault Admin password!

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kevinhanson
Posts: 33
Joined: Tue Mar 11, 2008 11:27 am
Location: Seattle, WA
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Forgot Vault Admin password!

Post by kevinhanson » Tue Apr 01, 2008 1:57 pm

We don't do administration that often, and it would appear that we have forgotten the Admin password.... what do we do now?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Tue Apr 01, 2008 2:27 pm

Uninstall Vault, keeping the database when prompted (you may want to do a backup first), then reinstall, also keeping the database. You'll be able to reset the password during the reinstall.
Linda Bauer
SourceGear
Technical Support Manager

kevinhanson
Posts: 33
Joined: Tue Mar 11, 2008 11:27 am
Location: Seattle, WA
Contact:

Post by kevinhanson » Tue Apr 01, 2008 2:42 pm

ah. that sounds simple enough. But you forgot the final step: write down the dang password somewhere. ;)

Thanks.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Thu Apr 03, 2008 8:07 am

As long as you don't put it on a Post-it note on the server machine. :-)
Linda Bauer
SourceGear
Technical Support Manager

kevinhanson
Posts: 33
Joined: Tue Mar 11, 2008 11:27 am
Location: Seattle, WA
Contact:

Post by kevinhanson » Fri Apr 04, 2008 8:41 am

I thought maybe I'd just post it on our website. That way I can see it when I'm working from home, too. :wink:

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Fri Apr 04, 2008 9:00 am

:lol:
Linda Bauer
SourceGear
Technical Support Manager

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