SOS unable to locate key file

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cerebus
Posts: 1
Joined: Fri Nov 09, 2007 4:18 am

SOS unable to locate key file

Post by cerebus » Fri Nov 09, 2007 4:25 am

When I try to connect to server i always run in to this: The client was unable to locate key file 'C:\Documents and Settings\User_name|Application Data\SourceGear\SOS\vlssourcesafe.key'
even though it is there. Wht's seems to be the problem?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Fri Nov 09, 2007 11:06 am

This KB article may help. If not, post back.
http://support.sourcegear.com/viewtopic.php?t=126

Sometimes you may be using the proper connection string, but there's a trailing space at the end, which can cause this mismatch.
Linda Bauer
SourceGear
Technical Support Manager

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