This error message means the user is not configured in the SourceSafe Admin utility for the SourceSafe database to which they are trying to connect. This can be verified by trying to log in as the same user to the same database using SourceSafe Explorer.
SourceOffSite uses SourceSafe user names and passwords to grant access to each database. To resolve this error, the user must be configured in the SourceSafe Admin utility.
User 'user name' not found
Moderator: SourceGear
User 'user name' not found
Linda Bauer
SourceGear
Technical Support Manager
SourceGear
Technical Support Manager