Can't install 3.5.2 Admin

neal007 · Post by **neal007** » Sat Apr 21, 2007 5:04 am

I am remote desktop'd into Windows Server 2003 Standard as Administrator. When I double-click the Vault Admin file I get the following error message:

The system administrator has set policies to prevent this installation.

Post by **jclausius** » Sat Apr 21, 2007 11:10 pm

Where is the .msi file in relation to the machine you're RDP'd into? If you're trying to install from over a network share, try copying the .msi locally and then running.

Otherwise, is there some kind of permissions which do not allow installations when using RDP?

neal007 · Post by **neal007** » Sun Apr 22, 2007 7:11 am

The msi is on the server, i.e. local. This is something new in 3.5.2, it wasn't a problem in any prior releases.

Post by **jclausius** » Sun Apr 22, 2007 5:41 pm

The install is working in all tests here. For Vista support, we had to upgrade to the latest version of Wise Installer.

Tomorrow, we can see if there is something that changed in their installation which may now be looking at Windows Policies which are preventing your installation.