Issue with Dragnet and Vault Emails after SP 1 for Win 2003

[buchanan1966]

Below is the error from vault. The server is able to connect to smtp server. Email can be sent from Outlook express. a vb script file has the same error returned.

Vault Version is Version 3.1.8.3771

----11/27/2006 12:24:36 PM --()-- Error sending mail to # at SMTP server 10.0.228.37
----11/27/2006 12:24:36 PM --()-- System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Runtime.InteropServices.COMException (0x8007007F): The specified procedure could not be found.

--- End of inner exception stack trace ---
at System.RuntimeType.InvokeDispMethod(String name, BindingFlags invokeAttr, Object target, Object[] args, Boolean[] byrefModifiers, Int32 culture, String[] namedParameters)
at System.RuntimeType.InvokeMember(String name, BindingFlags invokeAttr, Binder binder, Object target, Object[] args, ParameterModifier[] modifiers, CultureInfo culture, String[] namedParameters)
at System.Web.Mail.CdoSysHelper.Send(MailMessage message)
at System.Web.Mail.SmtpMail.Send(MailMessage message)
at n.a(Object A_0) at System.RuntimeType.InvokeDispMethod(String name, BindingFlags invokeAttr, Object target, Object[] args, Boolean[] byrefModifiers, Int32 culture, String[] namedParameters)
at System.RuntimeType.InvokeMember(String name, BindingFlags invokeAttr, Binder binder, Object target, Object[] args, ParameterModifier[] modifiers, CultureInfo culture, String[] namedParameters)
at System.Web.Mail.CdoSysHelper.Send(MailMessage message)
at System.Web.Mail.SmtpMail.Send(MailMessage message)
at n.a(Object A_0)

[Beth]

Some things to check are:

• Is the email server requiring authentication? If so, make sure that Vault, Dragnet, and your VB script have that information correct.
  
  Is your server an Exchange server or something else? If it's Exchange, will it accept SMTP connections? I believe they can be set to only allow Exchange information.
  
  Is your server set up to only allow connections from certain IP addresses?

[buchanan1966]

No Authentication on the SMTP Server

IIS 6 SMTP for Windows 2003

No Limitations on IP that can send.

Based on the behavior i have seen, the issue seems to come from how the COM objects on the local machine are accessed. Windows 2003 sp1 or one of it's companion security patches has interfered with.
Our hope is that you have seen this before and can give us some resolutions steps.

[Beth]

I'm not really sure here, but some suggestions so far are:

• Check SMTP server. What is the hostname or IP of the server configured for SMTP? Is SMTP installed on that server? Is it running correctly?
  
  It could be something related to COM and the .Net setup on the Vault server. In this case, reinstalling the .Net framework may help.
  
  Some software component could failing to load or run. Examine the e-mail sending code for signs of a COM component being used.