We also have been looking at drag net over a week or so and are very happy with it..
The is one thing that we would like to do but cannot see that it is possible at the moment. We have "prefered customers" who we would like to be able to log calls (the external add allows this) but then be able to see and review the status of only thier calls.
I guess we could create a seperate project for each of these clients but would prefer that could assign them as a user to an existing project and have the security set so that they could add new items or view items that they have added (but no others in the database).
Any one else like this?
Mark
External Submissions (More)
Moderator: SourceGear
I don't know if Dragnet will currently do *exactly* what you want, but it may sort of do what you want 
Users need to have a login to browse Dragnet. You can create a guest login with 'read-only' access to a project that outside users could use to login and see Dragnet items.
If you turn on "enable public groups" for a project (from the Project Admin page) you can create groups that have access to public items only. If you create a public group that has read-only access to Dragnet and add the guest account to that public group, that guest account would be able see only the public items in a particular project. Items added by external users and public access only users are "public items" by default. Items added by non-external/regular Dragnet users are "private" by default (but "regular" users do have the option to make an item public if they want that item available to public users).
Will that help you out at all?
Currently Dragnet permissions can only be set on a project wide basis. So users in the public only groups for a particular project will be able to see all the public items for that project. If you want to restrict access to certain public items for certain users you would still need to create more than one project to do this.
Users need to have a login to browse Dragnet. You can create a guest login with 'read-only' access to a project that outside users could use to login and see Dragnet items.
If you turn on "enable public groups" for a project (from the Project Admin page) you can create groups that have access to public items only. If you create a public group that has read-only access to Dragnet and add the guest account to that public group, that guest account would be able see only the public items in a particular project. Items added by external users and public access only users are "public items" by default. Items added by non-external/regular Dragnet users are "private" by default (but "regular" users do have the option to make an item public if they want that item available to public users).
Will that help you out at all?
Currently Dragnet permissions can only be set on a project wide basis. So users in the public only groups for a particular project will be able to see all the public items for that project. If you want to restrict access to certain public items for certain users you would still need to create more than one project to do this.
Mary Jo Skrobul
SourceGear
SourceGear