x64 Client Hangs

jconley · Post by **jconley** » Fri Dec 30, 2005 5:46 pm

I've got a new workstation that runs XP Pro x64. Occasionally, when I haven't touched it for a while, the VaultGUIClient (which is running in WOW, obviously) hangs and becomes completely unresponsive. It happens when I'm not doing anything and it's minimized so I think it must have something to do with the auto refresh.

Is there anything I can do to help track this down? As an aside, is there an x64 version being released soon?

I've attached my system info for reference.

lbauer · Post by **lbauer** » Fri Dec 30, 2005 7:05 pm

We haven't tested Vault yet on X64, so we can't say whether the OS itself is the problem.

You can try client-side logging:
http://support.sourcegear.com/viewtopic.php?p=7806

As far as what classes to log -- maybe refresh, watcher, or may just "all."

You could try minimizing the client and then restoring it right way, then minimizing and letting it sit for a while, and compare the difference in the log.

You might also check the Vault Server log (sgvault.log in %windir%\temp\sgvault) to see if possibly the connection has been broken because the server restarted.