Connection Problems to the SOS Server

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spichr1613
Posts: 10
Joined: Wed Nov 23, 2005 4:47 am
Location: Germany
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Connection Problems to the SOS Server

Post by spichr1613 » Wed Nov 23, 2005 4:56 am

We run SOS 4.0 and VSS 6.0 on Windows 2000 Server SP 4.

From time to time we are not able to connect to the Server. If we restart the server than it works for a while:

22.11.2005 09:16:00 - Waiting for a connection....secure = False
22.11.2005 09:16:00 - Waiting for a connection....secure = True
22.11.2005 09:45:39 - Connection accepted from 10.0.6.20:1150, session id is 1.
22.11.2005 09:50:01 - Connection accepted from 10.1.0.13:3361, session id is 2.
22.11.2005 09:54:42 - Connection accepted from 10.50.0.116:2284, session id is 3.
22.11.2005 10:30:07 - Connection accepted from 10.50.0.180:1776, session id is 4.
22.11.2005 10:56:55 - Connection accepted from 10.50.0.133:2314, session id is 5.
22.11.2005 10:58:20 - 4: Datei $/MTSAPP/PHASES/BOOKING-PIECE/SOURCES/MTS_Integrated/mtsprofile/reservation/itinerary/Queue.jsp ist momentan von Srinivas ausgecheckt. (8004d75b)
22.11.2005 11:01:46 - 4: Exception during GetProjectRights: Keine Erlaubnis
22.11.2005 11:01:46 - 4: Exception during GetProjectRights: Keine Erlaubnis
22.11.2005 11:04:50 - Connection accepted from 10.0.6.25:1140, session id is 6.
22.11.2005 11:04:50 - 22.11.2005 11:04:50 - Server Exception (407): [OPTIONS / - Input string was not in a correct format.] - UNRECOGNIZED_MESSAGE
22.11.2005 11:04:50 - 6: Failed to start the client instance: UNRECOGNIZED_MESSAGE
22.11.2005 11:04:50 - 22.11.2005 11:04:50 - Server Exception (407): [PROPFIND - Input string was not in a correct format.] - UNRECOGNIZED_MESSAGE
22.11.2005 11:04:50 - 7: Failed to start the client instance: UNRECOGNIZED_MESSAGE
22.11.2005 11:04:51 - Exception in Listen(): System.ObjectDisposedException: Cannot access a disposed object named "System.Net.Sockets.Socket".
Object name: "System.Net.Sockets.Socket".
at System.Net.Sockets.Socket.get_RemoteEndPoint()
at ClassicService.Listener.Listen()
22.11.2005 11:43:01 - 1: Exception during Login: Ungültiges Kennwort
22.11.2005 11:43:01 - 1: Ungültiges Kennwort
22.11.2005 11:45:07 - Stopping the service.
22.11.2005 11:45:08 - 5: Exception: Ein Blockierungsvorgang wurde durch einen Aufruf von WSACancelBlockingCall unterbrochen
22.11.2005 11:45:09 - ****************************************************
22.11.2005 11:45:09 - SourceOffSite Server 4.0.0 Professional - With Cryptography

22.11.2005 11:45:09 - CurrentCulture is de-DE.

22.11.2005 11:45:10 - Server Information
22.11.2005 11:45:10 - Operating System: Microsoft Windows 2000 Advanced Server
22.11.2005 11:45:10 - Service Pack: 4.0
22.11.2005 11:45:10 - OS Version: 5.0.2195
22.11.2005 11:45:10 - Locale: Ox0407
22.11.2005 11:45:10 - OSLanguage: 1031
22.11.2005 11:45:10 - Total Physical Memory: 503,48 MB
22.11.2005 11:45:10 - Time Zone:
22.11.2005 11:45:10 -
22.11.2005 11:45:10 - SSAPI.dll Information:
22.11.2005 11:45:10 - Location: file:///C:/Programme/SourceOffSite Server/Interop.SourceSafeTypeLib.DLL
22.11.2005 11:45:10 - DisplayName: Interop.SourceSafeTypeLib, Version=5.1.0.0, Culture=neutral, PublicKeyToken=null
22.11.2005 11:45:10 -
22.11.2005 11:45:10 - Started at 22.11.2005 11:45:10

22.11.2005 11:45:10 - General logging level is Error. Method logging is Disabled.

22.11.2005 11:45:10 - Number of licenses configured: 16
22.11.2005 11:45:10 - SourceSafe Initialization file(s) located at:
22.11.2005 11:45:10 - E:\VSS_eBranch2\srcsafe.ini
22.11.2005 11:45:10 - F:\VSS_Test\srcsafe.ini
22.11.2005 11:45:10 - F:\VSS_CarExpert\srcsafe.ini
22.11.2005 11:45:10 - F:\VSS_Riester\srcsafe.ini
22.11.2005 11:45:10 - E:\VSSS_VTO\srcsafe.ini
22.11.2005 11:45:10 - E:\VSSXX1Kernel1\srcsafe.ini

22.11.2005 11:45:10 - absos1 (10.0.0.243) is attempting to listen for connections on secure port 82
22.11.2005 11:45:10 - absos1 (10.0.0.243) is attempting to listen for connections on unsecure port 80


22.11.2005 11:45:10 - Waiting for a connection....secure = True
22.11.2005 11:45:10 - Waiting for a connection....secure = False
22.11.2005 11:45:15 - Stopping the service.
22.11.2005 11:45:16 - ****************************************************
22.11.2005 11:45:16 - SourceOffSite Server 4.0.0 Professional - With Cryptography

22.11.2005 11:45:16 - CurrentCulture is de-DE.

22.11.2005 11:45:16 - Server Information
22.11.2005 11:45:16 - Operating System: Microsoft Windows 2000 Advanced Server
22.11.2005 11:45:16 - Service Pack: 4.0
22.11.2005 11:45:16 - OS Version: 5.0.2195
22.11.2005 11:45:16 - Locale: Ox0407
22.11.2005 11:45:16 - OSLanguage: 1031
22.11.2005 11:45:16 - Total Physical Memory: 503,48 MB
22.11.2005 11:45:16 - Time Zone:
22.11.2005 11:45:16 -
22.11.2005 11:45:16 - SSAPI.dll Information:
22.11.2005 11:45:16 - Location: file:///C:/Programme/SourceOffSite Server/Interop.SourceSafeTypeLib.DLL
22.11.2005 11:45:16 - DisplayName: Interop.SourceSafeTypeLib, Version=5.1.0.0, Culture=neutral, PublicKeyToken=null
22.11.2005 11:45:16 -
22.11.2005 11:45:16 - Started at 22.11.2005 11:45:16

22.11.2005 11:45:16 - General logging level is Error. Method logging is Disabled.

22.11.2005 11:45:16 - Number of licenses configured: 16
22.11.2005 11:45:16 - SourceSafe Initialization file(s) located at:
22.11.2005 11:45:16 - E:\VSS_eBranch2\srcsafe.ini
22.11.2005 11:45:16 - F:\VSS_Test\srcsafe.ini
22.11.2005 11:45:16 - F:\VSS_CarExpert\srcsafe.ini
22.11.2005 11:45:16 - F:\VSS_Riester\srcsafe.ini
22.11.2005 11:45:16 - E:\VSSS_VTO\srcsafe.ini
22.11.2005 11:45:16 - E:\VSSXX1Kernel1\srcsafe.ini

22.11.2005 11:45:16 - absos1 (10.0.0.243) is attempting to listen for connections on secure port 82
22.11.2005 11:45:16 - absos1 (10.0.0.243) is attempting to listen for connections on unsecure port 80

22.11.2005 11:45:16 - Waiting for a connection....secure = True
22.11.2005 11:45:16 - Waiting for a connection....secure = False

22.11.2005 11:45:40 - Connection accepted from 10.0.6.20:1268, session id is 1.
22.11.2005 11:53:46 - Connection accepted from 10.50.0.180:1927, session id is 2.
22.11.2005 11:56:32 - Connection accepted from 10.25.0.23:3043, session id is 3.
22.11.2005 11:57:16 - Connection accepted from 10.50.0.116:1265, session id is 4.
22.11.2005 11:57:20 - 4: Exception during GetProjectRights: Keine Erlaubnis
22.11.2005 11:57:20 - 4: Exception during GetProjectRights: Keine Erlaubnis
22.11.2005 12:27:57 - Connection accepted from 10.50.0.133:2525, session id is 5.
22.11.2005 14:23:46 - Connection accepted from 10.50.0.116:4434, session id is 6.
22.11.2005 14:57:22 - Connection accepted from 10.50.0.133:2849, session id is 7.
22.11.2005 15:21:17 - Connection accepted from 10.0.6.25:1136, session id is 8.
22.11.2005 15:21:17 - Connection accepted from 10.0.6.25:1137, session id is 9.
22.11.2005 15:21:17 - 22.11.2005 15:21:17 - Server Exception (407): [OPTIONS / - Input string was not in a correct format.] - UNRECOGNIZED_MESSAGE
22.11.2005 15:21:17 - 8: Failed to start the client instance: UNRECOGNIZED_MESSAGE
22.11.2005 15:21:17 - 22.11.2005 15:21:17 - Server Exception (407): [PROPFIND - Input string was not in a correct format.] - UNRECOGNIZED_MESSAGE
22.11.2005 15:21:17 - 9: Failed to start the client instance: UNRECOGNIZED_MESSAGE
22.11.2005 18:03:33 - Connection accepted from 10.0.6.25:1834, session id is 10.
22.11.2005 18:03:33 - 22.11.2005 18:03:33 - Server Exception (407): [OPTIONS / - Input string was not in a correct format.] - UNRECOGNIZED_MESSAGE
22.11.2005 18:03:33 - 10: Failed to start the client instance: UNRECOGNIZED_MESSAGE
22.11.2005 18:03:33 - 22.11.2005 18:03:33 - Server Exception (407): [PROPFIND - Input string was not in a correct format.] - UNRECOGNIZED_MESSAGE
22.11.2005 18:03:33 - 11: Failed to start the client instance: UNRECOGNIZED_MESSAGE
22.11.2005 18:03:33 - Exception in Listen(): System.ObjectDisposedException: Cannot access a disposed object named "System.Net.Sockets.Socket".
Object name: "System.Net.Sockets.Socket".
at System.Net.Sockets.Socket.get_RemoteEndPoint()
at ClassicService.Listener.Listen()
23.11.2005 09:43:20 - Stopping the service.
23.11.2005 09:43:22 - ****************************************************
23.11.2005 09:43:22 - SourceOffSite Server 4.0.0 Professional - With Cryptography

23.11.2005 09:43:22 - CurrentCulture is de-DE.

23.11.2005 09:43:24 - Server Information
23.11.2005 09:43:24 - Operating System: Microsoft Windows 2000 Advanced Server
23.11.2005 09:43:24 - Service Pack: 4.0
23.11.2005 09:43:24 - OS Version: 5.0.2195
23.11.2005 09:43:24 - Locale: Ox0407
23.11.2005 09:43:24 - OSLanguage: 1031
23.11.2005 09:43:24 - Total Physical Memory: 503,48 MB
23.11.2005 09:43:24 - Time Zone:
23.11.2005 09:43:24 -
23.11.2005 09:43:24 - SSAPI.dll Information:
23.11.2005 09:43:24 - Location: file:///C:/Programme/SourceOffSite Server/Interop.SourceSafeTypeLib.DLL
23.11.2005 09:43:24 - DisplayName: Interop.SourceSafeTypeLib, Version=5.1.0.0, Culture=neutral, PublicKeyToken=null
23.11.2005 09:43:24 -
23.11.2005 09:43:24 - Started at 23.11.2005 09:43:24

23.11.2005 09:43:24 - General logging level is Error. Method logging is Disabled.

23.11.2005 09:43:24 - Number of licenses configured: 16
23.11.2005 09:43:24 - SourceSafe Initialization file(s) located at:
23.11.2005 09:43:24 - E:\VSS_eBranch2\srcsafe.ini
23.11.2005 09:43:24 - F:\VSS_Test\srcsafe.ini
23.11.2005 09:43:24 - F:\VSS_CarExpert\srcsafe.ini
23.11.2005 09:43:24 - F:\VSS_Riester\srcsafe.ini
23.11.2005 09:43:24 - E:\VSSS_VTO\srcsafe.ini
23.11.2005 09:43:24 - E:\VSSXX1Kernel1\srcsafe.ini

23.11.2005 09:43:24 - absos1 (10.0.0.243) is attempting to listen for connections on secure port 82
23.11.2005 09:43:24 - absos1 (10.0.0.243) is attempting to listen for connections on unsecure port 80
23.11.2005 09:43:24 - Waiting for a connection....secure = True


23.11.2005 09:43:24 - Waiting for a connection....secure = False
23.11.2005 09:49:41 - Connection accepted from 10.50.0.133:2508, session id is 1.
23.11.2005 09:58:22 - Connection accepted from 10.50.0.142:1971, session id is 2.
23.11.2005 10:21:31 - 2: Exception: Eine vorhandene Verbindung wurde vom Remotehost geschlossen
23.11.2005 10:21:31 - 2: Error removing user temp folder 'C:\Programme\SourceOffSite Server\temp\wolfgang632683367235893969'.
23.11.2005 10:21:31 - The process cannot access the file "result3.pdf.z" because it is being used by another process.
23.11.2005 10:27:35 - Connection accepted from 10.0.6.25:2161, session id is 3.
23.11.2005 10:27:35 - Connection accepted from 10.0.6.25:2162, session id is 4.
23.11.2005 10:27:35 - 23.11.2005 10:27:35 - Server Exception (407): [PROPFIND - Input string was not in a correct format.] - UNRECOGNIZED_MESSAGE
23.11.2005 10:27:35 - 4: Failed to start the client instance: UNRECOGNIZED_MESSAGE
23.11.2005 10:27:35 - 23.11.2005 10:27:35 - Server Exception (407): [OPTIONS / - Input string was not in a correct format.] - UNRECOGNIZED_MESSAGE
23.11.2005 10:27:35 - 3: Failed to start the client instance: UNRECOGNIZED_MESSAGE
23.11.2005 10:30:24 - Connection accepted from 10.50.0.116:2489, session id is 5.
23.11.2005 10:35:48 - Connection accepted from 10.0.6.20:1181, session id is 6.
23.11.2005 10:47:33 - Connection

Any Idea? :?:
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Tonya
Posts: 936
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Post by Tonya » Wed Nov 23, 2005 12:42 pm

Server Exception (407): [OPTIONS / - Input string was not in a correct format.] - UNRECOGNIZED_MESSAGE
This error usually indicates HTTP traffic on the port used by the SOS Server. This can happen if someone tries to connect to the SOS server port via a web browser. This can also crash the server.

Can you log in from an SOS Client on another machine? Or does the problem happen to everyone at the same time? Do you get any type of error message from the client when it's unable to connect to the server?

Thanks,

Tonya Nunn
SourceGear Support
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lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed Nov 23, 2005 12:44 pm

First, check this KB article to see if you might be experiencing a concurrency crash with the VSS automation component.

We have seen this error before: Server Exception (407): [OPTIONS / - Input string was not in a correct format.] - UNRECOGNIZED_MESSAGE
But we have not been able to reproduce this here.

"Unrecognized Message" means that the SOS Server got a message it doesn't understand -- possibly from other traffic on the port SOS is using.

Could something be hitting the SOS Server port with HTTP or other traffic?
Linda Bauer
SourceGear
Technical Support Manager
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spichr1613
Posts: 10
Joined: Wed Nov 23, 2005 4:47 am
Location: Germany
Contact:
Contact spichr1613

Post by spichr1613 » Thu Nov 24, 2005 5:39 am

Can you log in from an SOS Client on another machine? Or does the problem happen to everyone at the same time? Do you get any type of error message from the client when it's unable to connect to the server?
This problem exists on several machines. We can ensure, that there are no other services running on the ports 80 and 82. Either we don´t get any error messages.

:(
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spichr1613
Posts: 10
Joined: Wed Nov 23, 2005 4:47 am
Location: Germany
Contact:
Contact spichr1613

Post by spichr1613 » Thu Nov 24, 2005 5:45 am

Just right now we have a connection problem again. The error in the log file is different to the last one:

24.11.2005 12:23:16 - Waiting for a connection....secure = True
24.11.2005 12:23:16 - Waiting for a connection....secure = False
24.11.2005 12:23:22 - Connection accepted from 10.50.0.116:1903, session id is 1.
24.11.2005 12:23:24 - Stopping the service.
24.11.2005 12:23:24 - 1: Failed to start the client instance: Ein Blockierungsvorgang wurde durch einen Aufruf von WSACancelBlockingCall unterbrochen
24.11.2005 12:23:24 - Exception in Listen(): System.Net.Sockets.SocketException: Ein Blockierungsvorgang wurde durch einen Aufruf von WSACancelBlockingCall unterbrochen
at System.Net.Sockets.Socket.Accept()
at System.Net.Sockets.TcpListener.AcceptSocket()
at ClassicService.Listener.Listen()
24.11.2005 12:23:24 - Exception in Listen(): System.Net.Sockets.SocketException: Ein Blockierungsvorgang wurde durch einen Aufruf von WSACancelBlockingCall unterbrochen
at System.Net.Sockets.Socket.Accept()
at System.Net.Sockets.TcpListener.AcceptSocket()
at ClassicService.Listener.Listen()
24.11.2005 12:23:25 - ****************************************************
24.11.2005 12:23:25 - SourceOffSite Server 4.0.0 Professional - With Cryptography

24.11.2005 12:23:25 - CurrentCulture is de-DE.

24.11.2005 12:23:25 - Server Information
24.11.2005 12:23:25 - Operating System: Microsoft Windows 2000 Advanced Server
24.11.2005 12:23:25 - Service Pack: 4.0
24.11.2005 12:23:25 - OS Version: 5.0.2195
24.11.2005 12:23:25 - Locale: Ox0407
24.11.2005 12:23:25 - OSLanguage: 1031
24.11.2005 12:23:25 - Total Physical Memory: 503,48 MB
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lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Thu Nov 24, 2005 9:15 am

I neglected to put the link to the KB article in my last post. You may be getting a concurrency crash. See if these suggestions help:

http://support.sourcegear.com/viewtopic.php?t=1866
Linda Bauer
SourceGear
Technical Support Manager
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