SOS accepts connection then stops and refuses connections

[pierluigisantin]

I have a big problem using sos.

I start the service.

The first user connects to the DB and starts downloading the sourcecode.
The only thing SOS client is able to do is to create the project directory tree because after that SOS stucks and nothing happens: the client holds on until he receives a "client closed connection" message. Same problem for any other client tries to connect to the SOS service.

If I restart SOS service, the situation is solved but the problem rises again as soon as a new client tries to connect

this is an excerpt of the Log file
22/07/2005 8.14.25 - Waiting for a connection....secure = True
22/07/2005 8.14.35 - Connection accepted from 126.21.40.96:1240 on local address 172.16.15.106:8080, session id is 1.
22/07/2005 8.14.52 - Connection accepted from 126.21.40.24:1268 on local address 172.16.15.106:8080, session id is 2.
22/07/2005 8.20.50 - Connection accepted from 126.21.40.24:1291 on local address 172.16.15.106:8080, session id is 3.
22/07/2005 8.21.22 - Killing disconnected or idle client YahooBB126021040024.bbtec.net - (126.21.40.24)
22/07/2005 8.21.22 - Connection accepted from 126.21.40.24:1292 on local address 172.16.15.106:8080, session id is 4.
22/07/2005 8.22.10 - 1: Exception: Index was outside the bounds of the array.
22/07/2005 8.22.10 - Killing disconnected or idle client YahooBB126021040024.bbtec.net - (126.21.40.24)
22/07/2005 8.22.10 - Connection accepted from 126.21.40.96:1255 on local address 172.16.15.106:8080, session id is 5.
22/07/2005 8.24.38 - Killing disconnected or idle client YahooBB126021040096.bbtec.net - (126.21.40.96)
22/07/2005 8.24.38 - Connection accepted from 126.21.60.72:1298 on local address 172.16.15.106:8080, session id is 6.
22/07/2005 8.26.21 - Killing disconnected or idle client YahooBB126021060072.bbtec.net - (126.21.60.72)
22/07/2005 8.26.21 - Connection accepted from 126.21.60.72:1302 on local address 172.16.15.106:8080, session id is 7.
22/07/2005 8.26.27 - Killing disconnected or idle client YahooBB126021060072.bbtec.net - (126.21.60.72)
22/07/2005 8.26.27 - Connection accepted from 126.21.40.96:1262 on local address 172.16.15.106:8080, session id is 8.

[pierluigisantin]

I want to add a few sentences to better describe the problem:


the clients are able to connect to SOS but they can do anything because it seems that every operation requested to the server takes a very long time.
And after some minutes of "hour glass cursor" they get "server closed connection" message

[lbauer]

See if this KB article helps:

http://support.sourcegear.com/viewtopic.php?t=1866