Cannot connect to server

Joel P · Post by **Joel P** » Sun Jul 17, 2005 10:02 pm

The source off site server is running, but I am unable to connnect to it from the source off site client. I tried unsuccessfully from another machine, and then unsuccefully from the same machine as localhost. Attached is the log file.

lbauer · Post by **lbauer** » Mon Jul 18, 2005 12:15 pm

Not much helpful info in the log file.

What error message do you get when you try to connect?

What login string are you using to connect to the SOS Server?

Can you telnet to the port used by the SOS Server? From a command prompt try this:

telnet <servername> <port>

You should get a message "200 Protocol Version . . ."

Joel P · Post by **Joel P** » Mon Jul 18, 2005 12:35 pm

The message is:
"Unable to connect to server"

In the "Connect To Server" dialog I entered:
Server: localhost
Port: 8889

When I try to telnet I get:
"Could not open connection to the host, on port 8889: Connect failed."

lbauer · Post by **lbauer** » Mon Jul 18, 2005 2:28 pm

If Telnet doesn't work, you won't be able to connect with SOS either.

It's strange that even localhost doesn't work.

We'd normally say that something is blocking that port, or perhaps another application is using that port. But you've used a variety of port numbers.

I noted from the log file that the SOS Server is on Windows XP. Do you have SP 2? If so, check your XP firewall settings to see if the port(s) you are using are open. Also see if anything might be blocking TCP/IP traffic on your machine. Both SOS and Telnet communicate via TCP/IP.

TonyKInTexas · Post by **TonyKInTexas** » Thu Jul 21, 2005 7:37 am

Question please, is your SOS setup different?

I see the port as 8889. By default SOS is configured for port 8888 and 8890, depending on if you want unsecure or secure communications.

Thanks,