Installed 4.0, runs, but won't get to the SourceSafe DB

[Joe]

The server gets up and runs. I have it set to the sourcesafe DB which is on the same machine, same drive and I verified that the SYSTEM account has full access to the source control repository. But this is what happens:

Users is able to connect to the server, chooses the database alias, but when they login it says it fails,to check the logs. The log only says:

========
Exception during Login: The specified module could not be found.
========

What does that mean?

[Joe]

3/15/2004 1:04:21 PM - Connection accepted from xxx.xxx.xxx.xxx)4679, session id is 1.
3/15/2004 1:04:21 PM - 1: Connection from: blah.blah.com (xxx.xxx.xxx.xxx)
3/15/2004 1:04:21 PM - 1: Preparing to send the list of databases...
3/15/2004 1:04:21 PM - 1: Sending the challenge to the client.
3/15/2004 1:04:21 PM - 1: Sending the challenge message body to the client.
3/15/2004 1:04:21 PM - 1: Waiting for the client's response...
3/15/2004 1:04:29 PM - 1: Reviewing the client's response...
3/15/2004 1:04:29 PM - 1: Process the client's non-crypto login request.
3/15/2004 1:04:29 PM - 1: User 'blah' requesting to login to database 'C:\vss\blah\srcsafe.ini'
3/15/2004 1:04:29 PM - 1: Compression is NOT on.
3/15/2004 1:04:29 PM - 1: Client is speaking protocol version 2.0

3/15/2004 1:04:29 PM - 1: Exception during Login: The specified module could not be found.
3/15/2004 1:04:29 PM - 1: User blah disconnected from blah.blah.com.

[lbauer]

Is debug logging turned on? I can't tell from the snippet. If not, could you enable it and see if that provides more information? Here's a KB article about how to turn on debug logging in 4.0:

http://support.sourcegear.com/viewtopic.php?t=463

Does this error occur whenever ANY user tries to login, or just one particular user?

Another thing to do is re-register the SourceSafe automation component.

Detailed steps are in this KB article:

http://support.sourcegear.com/viewtopic.php?t=255