Unable to connect...

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Traveler
Posts: 16
Joined: Fri Feb 20, 2004 12:04 pm

Unable to connect...

Post by Traveler » Fri Mar 12, 2004 8:30 am

Hello,
Yesterday, I had a working connection to my Vault server. Today, I get the message, "Unable to connect to http://xxx.xxx.xxx.xxx. No server was found at the specified URL. Web Exception: The underlying connection was closed. Unable to connect to the remote server."

On the server, the Vault Admin tool and the Vault client work as expected.
Two things have changed -- I upgraded the firmware on my router, and can't remember if there is a port I need to forward for Vault. I also ran Windows Update this morning on the computer with the Vault server; it didn't look like there were any changes that would affect Vault.

Any ideas on why I can't connect?

Thanks.

Vault 2.0 server is installed on Win2000 sp3, behind a LinkSys router.
Vault 2.0 client is installed on WinXP Pro, not behind the router.

jclausius
Posts: 3706
Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
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Post by jclausius » Fri Mar 12, 2004 9:02 am

perhaps you can try an easier test:


with a browser try - http://xxx.xxx.xxx.xxx/vaultservice/vaultservice.asmx

do you get the vault service description page? if not, is there anything in the page's error description that shows you the problem?
Jeff Clausius
SourceGear

Traveler
Posts: 16
Joined: Fri Feb 20, 2004 12:04 pm

Post by Traveler » Fri Mar 12, 2004 9:39 am

Thanks for the reply.
Working on the server computer, when I point the browser to:
http://ComputerName/vaultservice/vaultservice.asmx
I get a page titled VaultService, "The following operations are supported..."
That looks normal.

When I try to connect to the static IP of my router:
http://xxx.xxx.xxx.xxx/vaultservice/vaultservice.asmx
I get a 404 - The page can not be found.

It seems like there is a setting on the router that I have forgotten.

sterwill
Posts: 256
Joined: Thu Nov 06, 2003 10:01 am
Location: SourceGear

Post by sterwill » Fri Mar 12, 2004 11:21 am

It sounds like the packets aren't being routed to the server. The Vault server is an ASP.NET application, which runs inside IIS, and only requires port 80 to be open to clients. Make sure this port is open/forwarded through your router.
Shaw Terwilliger
SourceGear LLC
`echo sterwill5sourcegear6com | tr 56 @.`

Guest

Post by Guest » Fri Mar 12, 2004 11:35 am

Thanks, that fixed it.

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