integrated Vault Login Fails During License Nag

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Moderator: SourceGear

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Angry Azul

integrated Vault Login Fails During License Nag

Post by Angry Azul » Tue Feb 08, 2005 8:39 am

Our trial license for Vault and Dragnet expires in five days and we began receiving nag messages (which is fine). We have been happy with Vault at least though are a bit on the fence about whether to purchase Dragnet since we've had a few issues with it.

Nevertheless, at exactly the time we started getting the license nag messages we also all were completely locked out of Dragnet! Does the integrated authentication cease to function during this period? It is very upsetting to be locked out of a resource unexpectedly. It also seems a bit curious to have a product stop functioning exactly at the point in time when people would be making a decision whether to buy it or not.

I tried to find in option in Dragnet to turn off the nag message, but I can't find it. Is this resolvable or do we have to buy a license to find out?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Tue Feb 08, 2005 8:40 am

Email linda at SourceGear.com and we'll provide you with an extension to your demo license.
Linda Bauer
SourceGear
Technical Support Manager

Guest

Post by Guest » Thu Feb 10, 2005 10:54 am

Just wanted to follow up and let you know that extending the license allowed the Vault inttegrated logins to work again. The integration failure definitely seems to be related to the nag message.

Thanks again.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Thu Feb 10, 2005 4:11 pm

That's good. We can't have nagging software. :D
Linda Bauer
SourceGear
Technical Support Manager

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